A telefonanlage software program, also referred to as a PBX (Personal Department Trade), is a enterprise telephone system that manages and routes incoming and outgoing telephone calls inside a company. It permits a number of customers to share a single telephone line, enabling them to make and obtain calls, switch calls, and entry different options corresponding to voicemail, name forwarding, and conferencing.
Telefonanlage software program provides quite a few advantages to companies, together with improved communication and collaboration, elevated productiveness, price financial savings, and enhanced customer support. Traditionally, PBX programs had been hardware-based, requiring devoted tools and upkeep. Nonetheless, trendy telefonanlage software program is usually cloud-based, providing larger flexibility, scalability, and cost-effectiveness.