Interactive voice recognition (IVR) is a expertise that permits computer systems to acknowledge and reply to spoken instructions. IVR programs are utilized in all kinds of purposes, together with customer support, banking, and healthcare. IVR programs can be utilized to automate duties, present data, and even management units.
One of many primary advantages of IVR is that it may be used to offer buyer help 24 hours a day, 7 days every week. This could be a priceless asset for companies that want to have the ability to present help to their prospects always. IVR programs can be used to offer details about services and products. This may be useful for purchasers who wish to study extra a couple of product earlier than they make a purchase order.
