An automatic attendant is a telecommunication system that solutions and directs cellphone calls with out human intervention. Additionally it is often called an auto attendant, IVR (interactive voice response) system, or digital receptionist.
Automated attendants are utilized by companies of all sizes to enhance customer support, cut back prices, and improve effectivity. They are often programmed to deal with a wide range of duties, akin to greeting callers, offering data, taking messages, and transferring calls to the suitable extension.
