An auto attendant is a phone system function that solutions incoming calls and directs them to the suitable particular person or division. It’s a digital receptionist that may present callers with info, similar to the corporate’s hours of operation, and can even accumulate caller info, similar to their identify and telephone quantity.
Auto attendants are an vital a part of any enterprise’s telephone system. They might help to enhance customer support by offering callers with a fast and simple option to attain the best particular person or division. They’ll additionally assist to avoid wasting companies cash by decreasing the necessity for stay receptionists.