A cloud-based telephone system, often known as a hosted PBX or digital PBX, is a enterprise telephone system that’s hosted by a third-party supplier over the web, somewhat than on-premises. One of these telephone system presents an a variety of benefits over conventional telephone programs, together with decrease prices, larger flexibility, and scalability.
Cloud-based telephone programs are usually extra inexpensive than conventional telephone programs as a result of they don’t require companies to buy and preserve their very own {hardware}. Moreover, cloud-based telephone programs are extra versatile than conventional telephone programs as a result of they are often simply scaled up or down to satisfy the altering wants of a enterprise. Cloud-based telephone programs additionally supply quite a lot of options that aren’t out there on conventional telephone programs, akin to name forwarding, voicemail-to-email, and video conferencing.